Welcome to Richard L. Bencin and Associates

Richard L. Bencin & Associates is the world’s premier call center and contact center management recruiting firm. It is the very first (since 1981) and the largest over the years by placing thousands of candidates with clients all over the globe.

Works with Fortune 500 companies such as General Electric, BPAmerica, AT&T, Bank of America, Home Depot,
Pepsi Cola, General Motors, etc. Call center service agency clients include Teleperformance, Convergys, West
Corporation, Sitel, APAC, TeleTech and many others. Also serves small and medium-sized clients as well.

On a world-wide basis, Richard L. Bencin & Associates handles all facets of call centers and contact centers including customer service, tech support, help desk, inbound/outbound telesales and back office support.
Also a specialty is recruiting for field sales execs and sales management within call center service agencies.

The first call center/contact center management recruiting firm in the world and the finest!