Client desires a Senior Call Center Director to manage 500+ CSRs.  All inbound.  Salary $120-150k plus bonus and complete relocation.

Requirements:  Must have senior call center management experience managing 500+ CSRs.

Please reference position Senior Call Center Director (60) and email resume to resumes1@rlbencin.com

Client seeks a Director of Customer Service to manage a large inbound call center.  Base $90-110k plus 20% bonus and relocation.

Requirements:  Must have Director of above call center management experience.

Please reference position Director of Customer Service (59) and email resume to resumes1@rlbencin.com

National company providing consumer services to the 15-25 year age group has a new opening for a manager to start and build an outbound sales group.  The hands-on manager must be an excellent closer that can teach these skills to the sales team.  This operation will work with both warm and cold leads.  The manager will be responsible for systems, processes, training, scripting and managing metrics.  Compensation package is $90-100k+.  Local candidates only - relocation is not available for this position.

Must be a “closer” and have solid outbound sales call center management experience.   Four-year degree required. 

Please reference position Manager Telesales and email resume to resumes@rlbencin.com

Client desires a virtual Manager of Telesales to set up a small at-home agents telesales group.  Agents and manager to call veterinary offices to set appointments for the field sales staff.  Products sold are surgical laser devices.  Manager will be expected to make appointment calls in addition to managing the small group of at-home agents (2-4).  Manager to work from home with a great compensation package ($100k/year).

Requirements:  Must have telesales management experience.  Start-up experience a must.  Willing to make outbound appointment calls.

Please reference position Manager of Telesales (53) and email resume to resumes1@rlbencin.com

Client seeks a Director of Vendor Management for its call center group.  Base $90 to $110k, plus bonus plus relo.

Requirements:  Must have call center vendor management experience at a senior level.

Please reference position Director of Vendor Management (50) and email resume to resumes1@rlbencin.com

Premier call center service agency desires a VP of Business Development.  Base $100-125k, bonus to $50k plus commissions.  Virtual location.

Requirements:  Must have successful sales record working on behalf of a call center service agency.

Please reference position VP of Business Development (48) and email resume to resumes1@rlbencin.com

Client desires a Call Center Operations Manager to manage 75 CSRs.  Base $50k plus monthly commissions.  Some relocation assistance provided.

Requirements:  Must have call center management experience and telecom/DSL background.

Please reference position Operations Manager (45) and email resume to resumes1@rlbencin.com

Client desires a Director/VP of Sales to market help desk and technical support call center services. Base $100-150k plus commissions.  Virtual office location.

Requirements: Must have call center service agency sales experience marketing help desk and technical services.

Please reference position Director/VP of Sales (32 ) and email resume to rlbencin@rlbencin.com

Client desires a Site Director to manage several hundred CSRs.  Salary $75-85k plus bonus.  Some relocation.

Requirements: Must have director level experience managing an inbound call center for an outsourcer and/or a telecom company.

Please reference position Site Director (31) and email resume to resumes1@rlbencin.com

Client desires a Client Services Manager to manage a large telecom client.  Will also have some operations responsibility for that client. Base salary $50-55k.  Some relocation.

Requirements: Must have client services and call center operations experience on behalf of a call center service agency. Inbound and outbound call center experience with a telecom company very important.  Should have strong Excel computer skills.

Please reference position Client Services Manager (27) and email resume to resumes1@rlbencin.com